Medical Specialists Ready to Support You Always
Common Questions
Find quick answers to the most common questions about our products, services, and support processes. Can’t find what you’re looking for? Our team is just a call or message away.
Our support team is ready to assist you with any specific inquiry.
You can place an order by contacting our authorized distributor or speaking directly with our sales team by phone or email. Our sales staff will help you with product information, pricing, and availability based on your requirements.
Yes. All Ivomed and IVOCARE branded products come with a standard manufacturer's warranty. Warranty duration varies by product category — electromedical devices, IVD instruments, and homecare products each carry specific warranty terms. Contact our support team for details on your specific product.
Absolutely. Our technical team provides on-site installation, commissioning, and hands-on user training for all major equipment including Patient Monitors, ECG Machines, Ultrasound Systems, and IVD Analyzers. We ensure your staff is fully confident before we leave the site.
If you need technical or backup service for your Ivomed equipment, simply contact our support team. Our technical and service staff are available 24/7 to assist with troubleshooting, maintenance, and other service requirements.
Yes. Our team can arrange product demonstrations and evaluations to help hospitals, clinics, and laboratories understand the equipment and choose the right solution for their needs.
Yes. Our technical team provides maintenance and servicing support for Ivomed equipment to help keep your devices working reliably. We can assist with troubleshooting, routine maintenance, and service requirements whenever needed.
Get Help
Speak directly with our medical equipment specialists for immediate guidance on any product or service query.
Send your query and receive a detailed, written response from our technical team within one business day.
⏱︎ Response within 24h
Technical field assistance available for installation, commissioning, maintenance, and troubleshooting; nationwide.
Downloads
Download product catalogues, user manuals, and technical datasheets for all Ivomed and IVOCARE products. All documents are available in PDF format.
Our team is here to provide personalized guidance and support. Get in touch with us for assistance tailored to your needs.
WHERE CARE MEETS ACCURACY
© 2026 IvomedPk. All rights reserved.
© 2026 IvomedPk. All rights reserved.
© 2026 IvomedPk. All rights reserved.
